In 2026, AI customer service automation is hitting new marks—some platforms...

https://www.cool-bookmarks.win/by-2026-ai-customer-service-tools-will-do-more-than-just-help-agents-they-ll

In 2026, AI customer service automation is hitting new marks—some platforms boost reps’ output by up to 70% within a week. But here’s the catch: most AI tools assist more than resolve, helping agents work faster instead of taking over fully