5 Practical Strategies to Deliver Support Responses Under 10 Minutes — and Why Fast Matters

https://technivorz.com/emergency-support-scenarios-what-i-learned-after-a-client-site-was-hacked-on-a-cheap-host-it-took-me-three-years-to-realize/

1) Why under-10-minute responses should be non-negotiable for modern hosting and support teams Want to keep customers and stop surprise churn? Ask one simple question: would you trust a host that takes eight hours to answer when your site is